![]() If updating your BIOS has failed to solve BitLocker password screen problem, we suggest you to disable your Secure Boot feature in your BIOS options.ĥ. To update your BIOS to the latest version, be sure to check your motherboard manual for step-by-step instructions. If you're experiencing Bitlocker password prompt screen problem, the problem might be your BIOS. Select Exit and then Restart to reboot the device. Click Change Configuration under Secure Boot.Ĩ. Your computer will be started to UEFI, select the Security section.Ħ. On the Advanced options screen, select UEFI Firmware Settings and then select Restart.ĥ. On the Troubleshoot screen, select Advanced options.Ĥ. On the next screen, select Troubleshoot.ģ. On the BitLocker recovery screen asking for recovery key, press Esc for more BitLocker recovery options and then select Skip this drive.Ģ. Once the last command is run, you can safely exit the command prompt and continue to boot into your operating system. ![]() Type the command: manage-bde -protectors -disable C: to remove the protectors from the boot drive. If manage-bde failed to unlock this BitLocker volume with the correct recovery password, download iBoysoft Data Recovery WinPE edition and create iBoysoft Data Recovery WinPE boot disk to save your data.ħ. From the WinRE command prompt, manually type the commad: manage-bde -unlock C: -rp recoverypassword to unlock the drive and press Enter. On the Advanced options screen, select Command prompt.Ħ. On the Troubleshoot screen, select Advanced options.ĥ. On the next screen, select Troubleshoot.Ĥ. Select Skip this drive at the right corner.ģ. On the BitLocker recovery screen, press Esc for more BitLocker recovery options.Ģ. If you've entered the correct BitLocker recovery key multiple times, and still unable to past BitLocker recovery screen, follow these steps to break out of the BitLocker recovery loop.ġ. Fix 2: Remove the protectors from the boot drive Restart your computer and check if BitLocker recovery screen persists. Click Change password to reset the invalid BitLocker password.Ĩ. Wait a few minutes after suspending protection and then click the Resume protection option to update BitLocker TPM.ħ. A dialog box window will open asking "Do you want to suspend BitLocker protection?", press the Yes button to confirm.Ħ. Click Suspend protection option next to the C drive (Or click "Turn off BitLocker" to disable BitLocker drive encryption on C drive).ĥ. Once Windows OS is started, go to Start -> Control Panel -> BitLocker Drive Encryption.Ĥ. If you cannot find BitLocker recovery key, refer to how to extract recovery key from TPM, but this solution is very difficult to operate in our life.ģ. If BitLocker recovery key is not accepted, go to method 2.
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